Three Gorges Cruise FAQ

Why do Three Gorges cruises need to be booked in advance?

Berths on Three Gorges cruises are fixed and limited — all operating cruises together offer roughly 2,000-3,000 berths per day, while tens of thousands of travelers head to Chongqing and Hubei each day in peak season, so demand far exceeds supply. Buying a ticket only upon arrival at the pier often means no tickets are left, or scalpers are reselling them for hundreds or even thousands of yuan above the normal price. Booking early through official channels is therefore recommended.

How far in advance should I book a Three Gorges cruise?

Cruise cabins are usually pre-sold in overseas markets first and then released for domestic sales. Mainland Chinese travelers are advised to book at least 1 month in advance, and foreign travelers at least 3 months in advance. Some departure dates offer early-bird discounts: booking 60 or more days ahead qualifies for early-bird pricing. For peak-season sailings, place your order at least one week ahead; if cabins are still available, you can book as late as one day before departure, but cabins may sell out at any time.

What is the online booking process for a Three Gorges cruise?

The standard process has four steps:

1) Choose a ship — select the cruise and room type based on departure date and budget; 2) Place the order and pay — cabin availability changes constantly, so pay promptly once you have chosen, or ask customer service to hold the cabin first; 3) Secondary confirmation and contract — after payment, customer service re-confirms the cabin (payment alone does not guarantee the booking). Once availability is confirmed, a travel contract is signed. If sold out, you can switch room type, departure date, ship, or request a refund; 4) Boarding notice — customer service notifies you of the exact pier, meeting point, and time one day before boarding. Bring the original documents used at booking.

It is recommended to book your cruise ticket before booking flights or trains. Real-name ticketing requires the full name, document number, and phone number of every traveler in advance.

How do the deposit, contract, and full payment process work?

After booking a cruise ticket, a deposit is generally required first so the booking agent can lock in your cabin. Once the cabin is secured, a travel contract must be signed and the full balance paid, at which point the booking takes effect. If the ticket booking fails for any reason, all payments are refunded in full via the original payment method.

Can I pay when boarding? Is full payment required in advance?

No. Regardless of which travel agency or booking channel you use, the full amount must be paid in advance to guarantee boarding — cruises depart on schedule, and the cruise line will not hold a cabin without payment. This is standard industry practice for cruise bookings.

Are there paper tickets for Three Gorges cruises?

Real-name electronic ticketing has been fully implemented, so no paper ticket is needed. You board directly with the original documents provided at booking: mainland Chinese residents use their ID card, foreign travelers use their passport, and travelers from Hong Kong, China, Macao, China and Taiwan, China use the corresponding permit originals.

What should I keep in mind before booking a cruise?

1) Take care of your health and take precautions in crowded places; 2) Book as early as possible to avoid price increases or sold-out cabins; 3) Established cruise brands offer more assurance — do not judge a ship solely by how new or large it is, since tonnage and quality do not always go hand in hand: the Yangzi Explorer, launched in 2008 at just over 5,800 tons, is widely recognized as the finest cruise on the Yangtze; 4) Compare options and do your research — no matter which official channel you book through, the service on board is the same.

Does booking early guarantee a better cabin?

Booking early does not directly determine your final assigned cabin; it only increases the likelihood of securing one. Unlike hotels, cruises do not allow you to reserve a specific room — you book by room type, and specific cabins are assigned by the cruise line. After boarding, if you wish to move to a higher deck and cabins are available, you must pay the deck-upgrade difference yourself.

Do cruises offer "value for money" tiers?

There is no real "value-for-money" concept for cruises: a more expensive ship is generally better than a cheaper one in facilities, dining, and service, and how much better depends on how much more you pay. A better ship will not cost less (except during special promotions). We suggest reviewing each ship's specifications first, then narrowing your options by budget and preferences.

How do I choose a ship? How do I pick between cruise brands and classes?

The main premium Three Gorges cruise brands include: Century Cruises (super five-star flagship), Yangtze Gold Cruises, President Cruises, Huaxia Cruises (Goddess series), Interstellar Cruises, Changhang Cruises, Changjiang Xing Cruises, Chutian Cruises, and Chongqing Passenger Ships. Choose by budget and preference: the most luxurious is widely considered the Yangzi Explorer (nearly 1:1 crew-to-guest ratio, 148 guests fully loaded, passes the ship lift on its own hull, offers a special Shennongjia route — great for travelers with seniors or children); the newest and best-equipped include Yangtze Moonlight/Aurora, Yangtze Yunfan, and Yangtze No. 3; the most distinctive is the Huaxia Goddess series. When choosing, consider route direction, budget, room type, included sights, and travel companions (whether seniors or children are with you), or start narrowing options with the 8-level budget quick-reference table on the homepage.

How do I choose a cabin?

The deluxe standard cabin is the base room type, about 15-20 sqm; executive suites are about 25-35 sqm with VIP privileges; presidential suites are the top category at 40 sqm or more. Cabins with a private balcony are recommended, so you can enjoy the gorge scenery at any time.

Are there fake "official websites" for online booking? How do I tell them apart?

Counterfeit "official websites" do exist — some scammers build lookalike sites to deceive consumers. When choosing a booking channel: 1) legitimate channels collect payment through the corporate account of a travel agency or cruise line, and will never ask you to transfer money to a personal account, a private WeChat account, or a QR code of unknown origin; 2) verify the travel agency's business license and its travel agency operation permit (the permit number can be checked on the national tourism regulatory service platform); 3) confirm that the contract party, the receiving account, and the invoice issuer are the same entity; 4) be wary of quotes far below market price. After payment, keep screenshots of the order, chat records, and payment receipts in case you need to defend your rights.

What is the difference between a "group ticket" and a "cruise-only ticket"? Which suits me better?

Both are real-name cruise tickets; the difference lies in what is bundled. A cruise-only ticket (individual ticket) books just the cabin on board, covering onboard lodging, basic meals, and the basic sights included in the itinerary — shore sights and transfers are mostly optional and paid separately, leaving the schedule free. A group ticket is a package of "cruise ticket + shore excursions + pier transfers + guide", including pre-boarding ground sightseeing and full accompaniment, with a fixed itinerary. A cruise-only ticket looks cheaper per unit, but once you add optional sights and self-arranged transport the total is not necessarily less; a group ticket is more convenient but offers less freedom. For a first cruise or when travelling with seniors and children, a group ticket is recommended; experienced travellers who want to set their own pace can choose a cruise-only ticket. The itinerary and cost list confirmed in writing at the time of booking prevail.

How many people can stay in one cabin? Can I add an extra bed? How should "1 adult + 1 child" be booked?

A standard cabin usually has two single beds and sleeps 2. Most cruises allow an extra bed (for the third person, usually an extra mattress or a sofa bed) at an additional charge; the third-person supplement varies widely between ships (commonly around RMB 1,900-3,500), and availability is limited, so apply early. Each cabin normally sleeps at most 3-4 people, with no more than 3 adults aged 12 or over, and some ship classes do not accept extra beds. For "1 adult + 1 child" travel, the child is generally booked as occupying a bed (charged at the adult fare or a bed-occupancy ratio), and the ship usually does not allow a "1 adult + 1 child" party to share the same cabin with other travellers. Subject to the ship's actual arrangement.

Which deck does the base fare correspond to? Can I choose a deck or cabin number? How much does a deck upgrade cost?

The base fare generally corresponds to the lower decks where the ship's lobby is located (usually deck 2). Cabin numbers are assigned by the cruise line, and you cannot specify a particular cabin number, position, or facing at booking. To stay on a higher deck, you can pay a "deck upgrade" fee when cabins are available. There are two common ways of charging: one is a fixed amount per deck (about RMB 100-600 per person per deck, varying by ship); the other is calculated as "unit price × number of people × number of decks risen". Most travellers report little noticeable difference after moving up one or two decks, while going too high places you near the entertainment deck and may be noisier. The ship's quotation prevails.

Can I book tickets on behalf of family or friends? What do I need to prepare?

Yes, you can book on behalf of others. You must provide the exact name, document number, and phone number of the actual traveller (all must match the original documents exactly); the payer may be the person making the booking. For child tickets, the details of both the child and the accompanying guardian must be provided, and the guardian must accompany the child on board. After booking, pass the order number, boarding time and location, and required documents on to the actual traveller. If the name or document information does not match the order, boarding will be refused. Subject to written confirmation at the time of booking.

Are there discounts for group bookings? How many people count as a group?

The common benchmark is 10 or more adults (or 15 or more children aged 2-12) to apply as a group. Reference discounts: about 5%-10% off for 10-19 people, about 10%-15% off for 20-29 people, and about 15%-20% off for 30 or more; school study-tour groups can be negotiated separately. When numbers are sufficient, you can enquire about a full charter (the whole ship reserved for your group only, with a customizable itinerary), which generally requires enquiry at least 60 days in advance and a deposit first. Actual discounts and charter policies vary by ship and group date; the written confirmation at the time of booking prevails.

Why do cruise ticket prices fluctuate?

Ticket prices may rise or fall depending on when you book — a normal market adjustment similar to airfares. The price at the time of purchase applies. Even for the same ship and room type, the difference between peak and low season is significant.

How are children charged?

Children under 12 generally purchase child tickets. Standards vary by cruise line; common benchmarks are:

· Infants under 2: most lines are free without a bed or charge 10% of the adult fare; a few lines are free under age 1 and charge 20% for ages 1-2.
· Ages 2-12: typically 50%-67% of the adult fare without a bed, or 75%-100% with a bed; some lines charge a flat 60% of the adult fare.

Child fare policies differ across cruise lines; the customer service reply and written confirmation at the time of booking prevail.

Are there discounts for seniors?

Three Gorges cruise tickets offer no senior discount — everyone over 12 pays the same fare. Some optional shore activities offer senior discounts, which can be enjoyed when signing up on board.

What is the best room setup for 2 adults and 2 children?

If the children are under 12, you can stay in one room with an extra bed added. If you prefer more space, book two rooms with the children occupying beds. Costs follow each ship's child fare standards.

Which optional shore sights are there on board? Roughly how much do they cost? Do I have to join them?

Optional shore sights are all voluntary and are signed up for on board after boarding. Common options and reference prices (including admission, shuttle vehicles and boats, and guide service): Baidicheng about RMB 252-290 per person, the Ship Lift about RMB 290-320 per person, Three Gorges Tribe about RMB 290-298 per person, the Lesser Three Gorges about RMB 180-190 per person, and live performance shows about RMB 290 per person. Whether an excursion runs depends on docking conditions and the number of sign-ups — if too few people sign up, the ship may not dock. Places for the Ship Lift and similar options are limited, so it is best to sign up on boarding day. Qutang Gorge, Wu Gorge, and other gorge scenery are viewed from the ship and do not depend on optional excursions. Prices vary by ship and season; the onboard notice prevails.

How is onboard spending settled? Can I pay by cash, credit card, or WeChat Pay?

Onboard spending is generally signed for against your room card and accumulated on account, then settled in one go at the main service desk on the last night of the itinerary (or before disembarkation). Most cruises accept RMB cash, bank cards (UnionPay, VISA, Mastercard, and others), and WeChat Pay or Alipay; some internationally oriented ships ask for a credit card pre-authorization or charge a spending deposit at boarding. Cash generally does not circulate on board, bills are denominated in RMB, and some front desks offer small amounts of foreign currency exchange. It is advisable to carry a small amount of RMB cash (about RMB 100-500) for shore cable cars, in-scenic-area shuttle transport, and small stall purchases. The payment methods accepted are subject to the notice at the ship's front desk.

Does the ticket include insurance? What is the difference between travel agency liability insurance and travel accident insurance?

A cruise ticket usually includes the travel agency's liability insurance and the liability insurance taken out by the cruise operator, but this type of insurance only covers liability the travel agency or the ship must bear due to negligence — it is not equivalent to accident cover for the traveller. It is advisable to take out separate travel accident insurance (common coverage amounts RMB 100,000 / 300,000 / 500,000, with premiums of about RMB 10-50 per person). The cover may include accidental death and disability, medical expenses, trip cancellation or delay, and lost luggage, and the policy period must cover the whole itinerary. Most ordinary accident policies have restrictions on applications above age 70; senior travellers should choose products with a higher maximum underwriting age and cover for acute illness and medical evacuation. Specific terms are subject to the policy.

What are the cancellation fee standards?

The general standard (counted in calendar days before departure): 10% fee for cancellations 30 or more days before departure; 30% for 15-29 days; 50% for 11-14 days; and 100% within 10 days of departure or after departure.

Note: Each cruise line has more detailed tiered standards (for example, tiered by 45/30/15 days before departure, or by 180/60/30 days — the fee-free periods and percentages all differ). Holiday sailings, chartered sailings, and special products such as promotional and early-bird fares have stricter refund and change rules. Orders from travelers of Hong Kong, China, Macao, China and Taiwan, China as well as foreign travelers are in principle non-refundable and non-changeable. Specific terms are subject to the written contract and customer service confirmation at the time of booking.

What are the rules for changing dates (rescheduling)?

For non-holiday, non-chartered sailings, you can generally reschedule to a later departure within a certain number of days before departure (commonly 15-30 days): not allowed if the new sailing is fully booked; if the new sailing is more expensive you pay the difference, and if cheaper the difference is not refunded; changes are generally not processed within 15 days of departure; rescheduling is allowed only once, with a fee of 10% of the order amount; if you still fail to sail after rescheduling, the booking is voided as of the original date. Some channels waive the fee for changes made more than 30 days before departure.

Note: Standards vary by cruise line and channel; the written confirmation at the time of booking prevails.

Any special notes on refunds and changes?

1) "Days" means calendar days, based on Beijing time; 2) Tickets are valid only for the departure date shown — they are void after that date with no refund; 3) For holiday, chartered, and group sailings, as well as orders from travelers of Hong Kong, China, Macao, China and Taiwan, China and foreign travelers, refunds and changes are in principle not allowed. Where genuinely necessary, supporting evidence must be provided, and the cruise line's actual review result prevails; 4) Holiday sailings are those falling partly or entirely within national statutory holidays or major local festivals (including one day before and after); Spring Festival sailings cover New Year's Eve through the 15th day of the first lunar month; 5) Cancellations caused by force majeure or events the cruise line cannot avoid (such as hull/machinery failures or port congestion) are not the responsibility of the cruise line or the booking agent.

If I fail to board on time (miss the ship), can I get a refund?

No. The cruise keeps moving, and the vacant berth cannot be resold to other travelers at short notice. If you miss the ship due to your own reasons or third-party reasons (such as flight or train delays), the ticket cost cannot be refunded. Travelers must board on time as notified.

What happens if the cruise is suspended, canceled, or affected by force majeure?

If the original ship cannot operate due to unscheduled maintenance, chartering, or government requisition, the cruise line generally transfers booked travelers to another ship of the same class or slightly better — in principle, the ship standard will not be lowered. Travelers who decline the substitute ship receive a full refund. If a chartering prevents travel, the agent generally covers travelers' rebooking fees for changed transportation dates. In case of floods, low water, weather, or other force majeure, the cruise has the right to cancel, advance, postpone, or alter the route/port calls without prior notice and without liability; in such cases, assistance can be provided to switch ships (with any fare difference refunded or charged) or to refund payments already made.

If I can no longer travel after booking, can I change the traveller (name change)? Is there a fee?

Cruise tickets are real-name, so the traveller can generally be changed, but you must notify us as early as possible and report the updated details to the cruise line. Some cruise lines charge a name-change fee (commonly about 10% of the fare). Close to departure, some ships may no longer accept a change of traveller, and a few sailings allow no name change at all. If the cabin can be resold and no actual loss is incurred, the fee may in some cases be reduced or waived, subject to negotiation with the booking office. Whether a name change is possible and what it costs vary by ship and channel; the cruise line's written confirmation for that specific order prevails.

Can I change my room type or upgrade after paying? Is there a handling fee?

A room-type change is generally possible, provided the new room type has availability and the passenger information stays the same, with the difference in price either charged or refunded. Upgrading a room type requires paying the difference; downgrading may incur a handling fee of 5%-10% of the difference. Applications made before departure are usually free of handling fees, while applications made after boarding may incur an extra service charge. The earlier you apply, the higher the success rate; the deck and position after the change are subject to the ship's actual arrangement, and some exclusive decks or special room types cannot be changed. Specific terms are subject to written confirmation at the time of booking.

If I fall ill before departure, can I get a refund with a hospital certificate?

For most channels, the rule is: even with a doctor's certificate of illness, the original cancellation (refund) rules still apply and the cancellation fee must be paid — a medical certificate generally does not change the deduction ratio. Whether a special case can be handled with discretion must be negotiated with the booking office and the cruise line. It is advisable to take out travel insurance covering trip cancellation when booking, and to keep medical records and proof of treatment. Specific terms are subject to the refund and change terms at the time of booking.

What happens on boarding day, and what should I keep in mind?

1) Confirm the ship's exact docking pier with customer service on boarding day; 2) Complete check-in two hours before departure — present your order and valid documents at the ship's main service desk to check in, receive your room card (which doubles as your room key and dining pass) with your documents, pass security, and queue to board; 3) After entering your cabin, check the door lock, air conditioning, outlets, bathroom, and bedding, and contact the front desk immediately if anything is wrong; 4) Read the emergency evacuation diagram behind the cabin door and locate the life jackets and how to wear them; 5) Meet your guide, confirm your fixed restaurant seat, and get familiar with the entertainment facilities and service phone numbers; 6) Keep valuables safe or in the in-room safe, and remember your room number. The main service desk offers assistance around the clock.

What should I prepare before the cruise?

1) Documents (most important): original travel documents of all passengers (ID card, passport, or household registration booklet) — required for boarding, check-in, and security checks. Check validity before departure; 2) Clothing: comfortable casual clothes, non-slip walking shoes (shore visits involve lots of walking), a light jacket or windbreaker (decks are windy and mornings/evenings are cool), sun-protective clothing, hats, sunglasses, a compact raincoat or umbrella, swimwear (some ships have pools). Bring sweaters or jackets for spring/autumn and down jackets for winter; 3) Daily essentials: toiletries, chargers and power banks, common medicines (cold remedies, stomach medicine, motion sickness pills), sunscreen and mosquito repellent; 4) Small cash: bring RMB 100-500 in small notes for cable cars, cold drinks, special admission tickets, and other small shore expenses; 5) You may bring sealed packaged snacks on board.

What if I miss the ship on boarding day?

Cruises departing Chongqing generally begin boarding around 18:00 and depart around 21:00 the same evening (if channel controls apply, guests may instead be transferred by coach to Fengdu or Fuling to board, meeting in Chongqing around 14:00-16:00). If you are delayed, call the ship's front desk first to confirm the latest boarding time; if you truly cannot make it, ask which pier the ship docks at next and travel there on your own to board. Cruises departing Yichang generally board around 20:00 the same evening; from 17:30-20:00 a dedicated shuttle runs from Yichang East Railway Station or the Three Gorges Visitor Center to Zigui Port. If you miss it, you can take a taxi to Zigui Pier yourself — the ship does not depart until the next morning.

Why do Three Gorges cruises sometimes require a "transfer" (boarding at a different pier)?

A "transfer" means boarding or disembarking at a different pier than originally scheduled, with the cruise line arranging ground transportation. Under Yangtze River maritime regulations, when the water level at Chongqing Yangjiaotan falls below 5.0 meters and the water level in front of the Three Gorges dam falls below 152.0 meters, vessels over 130 meters in length may not sail upstream beyond Fuling Lidu — ships then dock at Fengdu or Fuling Port. Upstream travelers disembarking are transferred to downtown Chongqing, while downstream travelers board from the city and are transferred to Fengdu or Fuling to board (about a 2-3 hour drive). Transfers may also occur during high flood levels, severe weather, or when authorities issue no-sail notices. Transfers are mandatory requirements issued by maritime authorities based on real-time water levels — not decisions by the cruise line or booking agent. Ships under 130 meters (Yangtze Melody, Interstellar Athena/Apollo, Huaxia No. 2, etc.) have an extremely low chance of transfers. Please cooperate if a transfer occurs; the transfer time may be 1-2 hours earlier than originally planned.

Which sights are viewed from the ship, and which require going ashore?

The Three Great Gorges (Qutang Gorge, Wu Gorge, Xiling Gorge) and Goddess Peak are viewed from the ship with no admission ticket — your viewing position matters, so listen for onboard announcements. Sights requiring shore excursions include Fengdu Ghost City, Zhang Fei Temple, Shibaozhai, the Lesser Three Gorges, Baidicheng, Qu Yuan Temple, Shennong Stream, the Three Gorges Dam, Yueyang Tower, and the Ancient City of Jingzhou (different ships and up/downstream routes cover different sights). When going ashore, memorize the pier name and departure time — you must return to the ship before it sails.

What should I keep in mind during shore excursions and the stay on board?

1) Mind your personal and belongings safety and guard against falls into the river (especially watch children). Carry cash and valuables with you and lock the cabin door when leaving; 2) Almost all shore sights involve uphill walks and steps — wear comfortable shoes; 3) Gorge weather is unpredictable — rain gear is a must; 4) River wind on deck is strong: bring a light jacket for spring/autumn, a down jacket for winter, and sunglasses and sunscreen for summer; 5) During shore excursions, do not take photos while walking, stay away from cliff edges and riverside railings, do not leave the group, and do not enter closed areas; seniors and children must be accompanied at all times; 6) Strictly observe return times (the ship departs punctually and will not wait for individuals) and remember the meeting point; 7) Be cautious when buying local specialty products, and travel courteously.

What is the difference between upstream and downstream cruises? Which should I choose?

Upstream (Yichang to Chongqing) sails against the current, usually 5 days 4 nights. It travels slowly (about 15-18 km/h), allowing a relaxed schedule, more leisurely shore excursions, and more lectures and entertainment, and is typically 10-30% cheaper than downstream; the drawback is that lock passage often occurs in the early morning hours. Downstream (Chongqing to Yichang) sails with the current, usually 4 days 3 nights. It is fast (about 28-30 km/h), sails little at night so sleep is not disturbed, and daytime port calls are punctual; the drawbacks are higher cost and quicker gorge passage (Qutang Gorge takes only a few minutes — have your camera ready). Both directions cover essentially the same sights and services, and upstream usually includes one extra shore excursion (such as Three Gorges Tribe or Fengdu Ghost City). Downstream suits travelers short on time; upstream suits those with ample vacation time who prefer an in-depth trip. Consider your vacation length and transport convenience at both end cities.

When do Three Gorges cruises operate each year? Which season is best?

Premium cruises generally begin operating in March-April each year and are gradually laid up for maintenance from November, with a few sailings around Spring Festival. April 15 onward, May, September, and October are peak season; before April 15, June-August, and November are shoulder season. The best seasons are spring (March-May, mild weather and mountain flowers in bloom) and autumn (September-November, colorful foliage), with late November to early December the best time to see the Three Gorges red leaves. Summer offers abundant water and more spectacular gorges but is hotter; winter has discounted prices but some routes suspend operations.

Do all Three Gorges cruises pass the five-stage ship lock? What about the ship lift?

Most cruises on the Chongqing-Yichang route do not pass the Three Gorges Dam's five-stage ship lock on the same hull. Instead they dock at Maoping Port, Sandouping Port, or Zigui Port upstream of the dam; travelers tour the Three Gorges Dam scenic area and then travel by coach "over the dam" to downtown Yichang. Cruise lines generally provide free transfer service between downtown Yichang and the port; travelers must arrive at the designated meeting point on time. To experience dam passage: join the Three Gorges ship lift excursion at your own expense (transferring to a sightseeing boat, generally RMB 200-300 per person, not mandatory); or choose Yangtze No. 1 or the Yangzi Explorer (which pass the ship lift on their own hull); or choose longer Chongqing-Wuhan/Nanjing/Shanghai routes (Yangtze No. 2, Yangtze Memory, President No. 7, Century Legend, etc., which pass both the five-stage lock and the Gezhouba lock). Actual arrangements follow each cruise line's schedule.

Can I leave the tour group midway and explore on my own?

For safety reasons, leaving the group is not allowed except during scheduled free time. If you want more freedom, choose an independent travel product instead. For packaged group products, fees for unused services cannot be refunded separately if you leave midway, and you must sign a departure agreement with the guide before leaving.

Are there partial routes covering only one section (e.g., Fengjie to Yichang)?

Yes. Besides full-length routes, you can choose segmented routes such as Fengjie to Yichang. The 3-day 2-night short route suits travelers on tight schedules — although brief, it still covers the core scenery along both banks of the Three Gorges.

Is dinner included on boarding day? Roughly what time does the ship depart?

Not necessarily. On sailings departing Chongqing (downstream), most cruises do not serve a full dinner that day or offer only a simple boarding snack, so it is best to eat before boarding; some sailings departing Yichang (upstream) include a boarding buffet dinner. Chongqing's Chaotianmen Port generally sets sail around 21:00 on the boarding evening, while upstream Yichang sailings usually depart the next morning. Whether a boarding-day dinner is included and the departure time differ by ship and sailing; the day's onboard itinerary sheet and announcements prevail.

What time must I disembark on the final day? How is the bill settled?

Most ships start early in the morning: around 06:30-07:30 you complete disembarkation formalities, settle your bill, and return your room card; 07:00-08:00 breakfast; and 08:00-09:00 progressive disembarkation. Upstream arrivals in Chongqing are usually in the morning between about 8 and 9 o'clock on the final day. The ship usually makes an announcement about 30 minutes before docking to remind you to pack and prepare to disembark. Before disembarking, settle your onboard spending at the main service desk and check your personal belongings. Actual times are subject to the ship's notice on the day.

Who carries my luggage on and off the ship? Is there an extra charge?

Most cruises provide luggage carrying service at the Chongqing and Yichang piers, usually free or already included in the ticket; for group travellers, luggage is generally handed over between the travel agency and the ship and then brought aboard. The steps at Chongqing's Chaotianmen Pier are long, and porters are available on site to carry luggage for about RMB 10 per piece, usually cash only; disembarking at Maoping Port, Zigui, Yichang requires walking up a stretch of steps, where a shuttle cable car is available (about RMB 2 per person, paid by some cruise lines on your behalf). Whether a fee applies and who does the carrying vary by ship; the ship's actual arrangement prevails.

Can I go ashore again after boarding? Can I go ashore on my own during a port call?

Generally not. During port calls you must go ashore and return with the guide and group, and travellers who have not signed up for the shore excursion are usually not allowed to leave the ship on their own; a shore-leave card is issued before going ashore and returned when you come back so the headcount can be checked. After boarding, the cruise usually departs that evening or the next day and does not generally arrange free time to go ashore. Whether you may go ashore by yourself varies between cruise lines — follow the ship's and guide's arrangements.

Roughly what time does the day start on board? How far do shore excursions walk, and are there many steps?

The daily rhythm on board is fairly early: morning tea and coffee are served around 06:00-07:00, buffet breakfast is 07:00-08:00, and shore excursions usually start around 08:00 in the morning, returning to the ship for lunch; watching the sunrise or passing the gorges requires getting up even earlier. Each shore excursion lasts about 3-4 hours, and there is generally half a day ashore every day. Some sights involve many steps: Baidicheng requires climbing steps up the hill (a paid sedan chair is available, about RMB 100 one way), and at Fengdu Ghost City a one-way cable car costs about RMB 20 and a round trip about RMB 30-35 — those with average fitness can take the cable car up and walk down. Wear non-slip walking shoes, and older travellers should go at their own pace. The day's onboard itinerary sheet prevails.

Are Qutang Gorge and Wu Gorge passed during the day or at night? Am I sure to see them?

Gorge passages are generally scheduled during the day, mostly around midday (docking order differs by sailing — for example, Qutang Gorge is usually passed around 12:00 and Wu Gorge around 13:30-14:00). During the passage there is usually live commentary on the top deck; it is best to secure a good viewing spot on deck in advance, and since the Qutang Gorge stretch is short, take photos quickly. Times differ by ship and sailing; the onboard announcements and the day's itinerary sheet prevail.

Is a higher deck always better on a cruise? Does staying on a higher floor cost extra?

Not necessarily. Premium cruises typically have 5/6/7 decks: cabins generally start from deck 2, which is busy and often near the restaurant, so it can be noisy; decks 5-6 mostly hold premium room types and concentrated entertainment facilities, which are also noisy. The best value is usually deck 3 on 5-deck ships and decks 3-4 on 6-7 deck ships (presidential suites are usually on lower decks). Bookings default to deck 2 (base deck); staying higher requires a paid "deck upgrade." Upgrade fees vary by ship (roughly RMB 100-600 per person per deck) — each cruise line's rules prevail. According to traveler feedback, moving up one or two decks makes little difference, while going too high puts you near the entertainment deck, which is noisier.

Do Three Gorges cruises sail at night? Will it affect my sleep?

Night sailing is common to keep to schedule, but it generally does not affect sleep. China's inland river cruise construction technology is advanced: new ships are essentially electrically propelled, with engines mostly installed amidships-aft below the waterline, and cabins are soundproofed, so noise and vibration are effectively reduced. Travelers sensitive to noise can choose electrically propelled ships (such as Century Glory, Century Victory, Century Oasis, Victoria Sabrina, Huaxia Goddess No. 3, Yangtze No. 3) or ships launched after 2019, or upgrade to a higher deck or better room type.

Do all cruise cabins have windows? Are there triple cabins?

Standard room types all have windows and private balconies; a few ships have windowless inside cabins (clearly disclosed at sale and priced lower). Standard cabins are twin rooms — there are no triple cabins. For three travelers sharing, most ships can arrange an extra bed in one room.

Which deck is the restaurant on? What form does dining take?

The main restaurant is usually on deck 2, open to all guests free of charge, serving Chinese and Western buffet meals; a few ships serve dinner as set menus. Some ships have a VIP restaurant for suite guests or available for a fee. Some newer ships serve all three meals buffet-style and offer free late-night snacks.

How is dining on standard (non-premium) cruises? Should I bring my own food?

Tickets on standard (non-premium) cruises usually exclude meals, and onboard dining is relatively expensive with limited options — bring snacks, bottled water, instant noodles, and similar items on board. Ships also sell basic food and daily necessities, but the selection is small and prices high. Premium cruises include meals, so this is not an issue.

Is there WiFi on board? Can I get online?

4G coverage is essentially continuous along the Yangtze Three Gorges, so mobile data works throughout, but the signal weakens noticeably in the deep mountain and gorge sections. Onboard WiFi varies considerably between ships: some new ships offer free, reasonably fast WiFi throughout; some offer it free only in public areas, with in-cabin internet charged separately; and some bill by data usage or offer a full-cruise package (roughly RMB 50-300 per person). Bandwidth is shared, so messaging, email, and social media are generally fine, while HD video meetings and large file transfers are less stable. Before booking, ask customer service to confirm the internet policy of your ship.

Will I get bored on board? What entertainment facilities are there?

Besides sightseeing and deck viewing, ships offer free song-and-dance shows and various themed lectures; bars, KTV, spa, gym, swimming pool, coffee bar, mahjong and card rooms, game rooms, and more. Newer ships even have cinemas and mini golf. Tickets usually include the crew's song-and-dance gala and welcome/farewell parties.

What if I get sick during the cruise?

Premium cruises have a medical office with a ship's doctor available for house calls around the clock. Medical services cost extra and are relatively inexpensive, but medical capabilities are limited and mainly cover simple conditions and first aid. Travellers with chronic conditions should bring enough medication for the whole trip and carry it with them, not place it in checked luggage.

Can I smoke on board?

Premium Three Gorges cruises are smoke-free ships: smoking is strictly prohibited in indoor areas such as cabins, corridors, and restaurants. Please use designated smoking areas (a few ships have cigar bars) and dispose of cigarette butts properly. Some ships also offer non-smoking cabins and decks, which must be requested at booking. Each ship's actual rules prevail.

What about drinking water on board? Should I bring my own kettle?

Each cabin is provided with 2 bottles of mineral water daily, and every room has an electric kettle, so you can boil water yourself — no need to bring one. Note: high-power appliances (such as personal kettles over 600 watts) are prohibited on board.

Will I get seasick on a Three Gorges cruise?

Since the Three Gorges project was completed, the reservoir water is calm, and with hulls of 4,000-18,000 tons, walking around the ship feels like solid ground — seasickness is very rare. Downstream sailing with the current is even smoother, suiting travelers worried about motion sickness. Those prone to motion sickness are advised to bring their own medication and to choose an upstream sailing and a lower-deck cabin toward the middle of the ship for a steadier feel.

Do I need to tip on a Three Gorges cruise?

There is no mandatory tipping rule — it is entirely at your discretion, and the same service is provided whether or not you tip. If you wish to tip, RMB 30-40 is typical. Some premium ships add a small service charge to your onboard bill, settled together at disembarkation — no separate tips needed; tipping standards differ between ships. Note in particular: for travelers from Hong Kong, China, Macao, China and Taiwan, China as well as foreign travelers, most internationally oriented cruise lines charge a fixed "service fee" rather than a voluntary tip, commonly about RMB 150-200 per person, or charged per day (e.g. about USD 6-8 per person per day) or per cruise (e.g. about USD 25 for 4 nights or fewer); the ship's rules and the contract prevail.

What facilities are in the cabin? Should I bring my own toiletries?

A standard cabin is equipped with a TV, telephone, en-suite shower room, slippers, towels, hairdryer, and electric kettle, and 1-2 bottles of mineral water and life jackets are provided daily; suites mostly also have a bathtub, refrigerator, safe, and more. For environmental reasons, since 2023 some cruises no longer proactively provide disposable items such as toothbrushes, toothpaste, combs, and razors; ask the main service desk if you need them. Room configurations differ by category; the actual situation on boarding day prevails.

What voltage are the cabin sockets? Do I need a plug adapter?

Cabins generally have 220V Chinese-standard sockets, and some room types or bathrooms also provide a 110V socket; newer ships often have USB charging ports or universal sockets, while older ships usually have only Chinese-standard sockets. If you use appliances that are not Chinese-standard, bring your own plug adapter, and a power strip for multiple devices. High-power appliances (such as induction cookers or immersion heaters) are prohibited in cabins. The actual configuration on board prevails.

Is there a laundry service on board? How is it charged?

Yes. Most cruises offer a paid laundry service: fill in the laundry form, place your items in the laundry bag, and hand it to the attendant, and it can be returned to your cabin at a specified time; charges are usually per item or per set, and some ships offer a full-cruise laundry package (about RMB 150-200). A few newer ships have self-service laundries. Hand-washing and air-drying are generally acceptable — check the ship's rules if drying on the balcony. Charges and formats differ by ship; the onboard quotation prevails.

What is the room card for? What if I lose it?

The room card is both your cabin key and the charge card for onboard spending — for drinks, laundry, massages, shopping and the like you generally just present the card or give your room number to put it on account, settled in one go at the main service desk before disembarkation; when going ashore you usually leave the ship with the card and hand it back when you return. If you lose your room card, report it and get a replacement at the main service desk immediately to prevent others from using it to run up charges. Usage differs slightly between ships; the onboard instructions prevail.

Can I bring my own drinks and snacks on board? Can I bring pets?

You may generally bring bottled alcohol and drinks on board, but they are usually for consumption in your cabin only and may not be drunk in the restaurant or bar; bulk liquor and wine are generally not allowed on board, and bringing your own drinks and food into the restaurant, bar, and entertainment areas is prohibited. Snacks may generally be brought along. Pets are strictly prohibited on Three Gorges cruises; guide dogs and other assistance dogs are an exception — some channels require at least 7 days' advance notice with qualification certificates, and they may be brought aboard only after the cruise line confirms. Rules differ slightly between ships; the ship prevails.

What if I need special meals such as vegetarian or halal?

This can be arranged. If you have dietary needs such as vegetarian, halal, or food allergies, it is best to raise them at the time of booking, or tell the main service desk and restaurant after boarding; the ship will do its best to prepare a separate meal or arrange separate serving. The buffet generally offers a full range of cold dishes, hot dishes, and meat and vegetable options to choose from. Dining conditions differ by ship; the ship's actual arrangement prevails.

Will shore excursions take me to shopping stores?

Legitimate cruise products generally do not include shopping stops throughout the trip, but souvenir and specialty-product stalls may exist inside scenic areas or at the pier, and purchases are voluntary. Spend sensibly, be especially cautious with hard-to-verify high-priced goods such as jade, calligraphy and paintings, and medicinal materials, and keep your purchase receipts in case you need to defend your rights. The ship and route's actual arrangements prevail.

Is there mobile signal when passing the gorges? Will I lose contact?

Signal strength varies greatly with location: it is best near cities, piers, and when passing ship locks (4G/5G); it is generally weak 4G on the open water of the main channel; and in deep mountain gorges such as Qutang Gorge, Wu Gorge, Shennong Stream, and the Lesser Three Gorges, the signal may become noticeably weak or even briefly unavailable due to mountain obstruction (tens of minutes in some deep gorges). It is advisable to handle important calls and tasks while docked, and to download anything you need before departure.

What if I leave something behind on the ship or at a shore sight?

Carry valuables with you or leave them at the main service desk. Most cruises offer a lost-and-found service at the main service desk, which is staffed around the clock: if you lose something on board, register it at the main service desk as soon as possible; if you lose it at a shore sight, first ask your tour guide to help contact the local scenic area. Check your belongings once more before disembarking. The ship's actual procedure prevails.

What documents do I need to board?

Mainland Chinese residents must carry a valid original ID card (always checked for boarding, check-in, and security); e-tickets can be processed directly with the ID card. Minors under 16 may use the original household registration booklet; those over 16 without an ID card must obtain an identity certificate from their place of household registration. Original passports and household registration booklets are both valid travel documents. Check document validity before departure. Purchasing travel accident insurance is recommended.

What should foreign travelers and travelers from Hong Kong, China, Macao, China and Taiwan, China know? How do they book?

Documents: foreign travelers must carry a valid passport and a valid Chinese visa (usually an L tourist visa or a visa type matching the itinerary), and the document information must match the booking. Hong Kong and Macao residents must carry the Mainland Travel Permit for Hong Kong and Macao Residents (Home Return Permit); Taiwan residents must carry the Mainland Travel Permit for Taiwan Residents (Taiwan Compatriot Permit). Booking: fares for foreign travelers and travelers from Hong Kong, China, Macao, China and Taiwan, China differ from mainland fares, and each cruise line charges different rates by region, so the cruise line re-prices according to the actual boarding documents; real-name booking is required, and the name, document number, date of birth, and validity period must match the originals exactly — check any differences in traditional Chinese, simplified Chinese, or English spelling before paying. The refund and change policy for such orders does not usually follow the mainland individual-traveller ratios and is stricter; before paying, obtain written terms for your actual documents, dates, and room type. Please consult customer service for exact prices.

Is there an age limit for Three Gorges cruises? What are the requirements for seniors and minors?

The Three Gorges section has calm water and slow sailing speeds, with all meals and lodging on board, so there is essentially no age limit — from centenarians to infants — and it is especially suitable for seniors. However, minors (under 18) and travelers over 70 must be in good health and accompanied by a guardian or family member. Minors must travel with their guardian; travelers over 70 must sign a guardianship commitment; those traveling alone must also sign a health declaration and liability waiver. Also note: some cruise lines do not accept infants under 6 months of age as of the cruise start date, and some cruise lines have stricter material requirements for travelers aged 75 and above (such as a health check report from within the past three months).

Note: Some cruise lines are stricter — travelers aged 80 and above must provide a Health Declaration Form and a Letter of Guarantee, accompanied by a younger relative. Each cruise line's actual rules prevail.

Who is advised not to join a cruise tour?

Travelers with infectious diseases, severe cardiovascular or cerebrovascular diseases, respiratory diseases, mental illness, severe anemia, those recovering from major surgery, and those with limited mobility should inform the travel agency and are advised not to join a group tour. Travelers with limited mobility who do join must be accompanied by an able-bodied adult throughout. Travelers must book on the premise of good health; injuries resulting from one's own illness or personal fault are one's own responsibility.

Can pregnant women board the cruise?

Some cruise lines have restrictions. The common benchmark is that travelers who will have entered their 24th week of pregnancy by the end of the itinerary are not accepted; standards vary between cruise lines (some use the 23rd week as the cut-off, while others require travelers to be under 28 weeks and in good pregnancy health). Pregnant travelers below the threshold must provide a doctor's certificate permitting boarding and stating the expected due date, and the cruise line reserves the right to refuse boarding. Travelers with an unstable pregnancy or approaching their due date are advised to avoid the travel risk on their own initiative.

Is a Three Gorges cruise suitable for seniors? Can wheelchairs be brought on board? Are there accessible facilities?

Yes. Three Gorges cruises move at a relaxed pace with beautiful scenery, and dining, lodging, travel, and entertainment are all on board. A few shore sights have steps and long walks; travelers with limited mobility can skip shore excursions and stay on board while still enjoying the full gorge scenery. Foldable electric wheelchairs can be brought on board, most premium cruises have (vertical) elevators, and Yangtze No. 3 even has accessible cabins. Note: Three Gorges cruises generally lack accessible gangways, and almost all riverside piers have steps, which is challenging for travelers with no mobility at all (at Chaotianmen Pier you must descend stairs to the pier; wheelchair users can ask porters to help carry them on board for about RMB 200). When checking in, let the main service desk know — a deck 2 room is usually arranged for easier movement.

What if foreign travelers are in my group — how do we communicate on board?

The accompanying guides and onboard announcements on premium cruises are bilingual in Chinese and English. If needed, guides or interpreters in other languages can be arranged for a group at additional cost.

What are the safety rules on board?

1) Travel only in the seat assigned on your ticket; each ticket is valid for one person only — purchase a supplement ticket at the service desk if traveling without one; 2) Do not disembark at will or enter the vehicle deck; 3) Smoking is strictly prohibited in indoor areas — use designated areas; 4) Do not tamper with or misuse fire-fighting and life-saving equipment; 5) Do not enter restricted areas such as the bridge, engine room, deck work areas, or crew quarters; 6) Carrying prohibited items and flammable, explosive, toxic, corrosive, or radioactive materials on board is strictly forbidden; 7) No gambling, roughhousing, excessive drinking, or loud noise in cabins; do not smoke in bed or use high-power appliances; 8) Fresh water on board is limited — use it sparingly; 9) You must attend the mandatory safety drill after boarding; hold the handrail on deck, and do not climb or lean over the side; 10) Keep luggage and valuables safe, and watch children closely; 11) Deck surfaces may be slippery — walk slowly.

Is a Yangtze Three Gorges cruise safe?

Overall safety is very high: 1) Vessel hardware — all ships must pass China Classification Society safety certification, and mainstream premium cruises have dual power backups and vibration-damping, wave-resistant equipment; 2) Navigation control — routes, speeds, and port call times must be filed in advance with Yangtze River maritime authorities and are monitored in real time, with navigation bans or restrictions in extreme weather; 3) Emergency systems — a mandatory safety drill after boarding, crew and medical staff on board, and a medical office stocked with common medicines and first-aid equipment; 4) Shore excursions — guides lead the whole way, passenger limits are verified when transferring to sightseeing boats, and life-saving equipment is provided.

How old must a baby be to board a Three Gorges cruise? Under what age are bookings not accepted?

Minimum ages differ between cruise lines. The common threshold is that infants under 6 months of age as of the cruise start date are not accepted (some mainstream cruise lines have such a rule). Some ship types offer cribs on request, with limited numbers, so confirm in advance. On fares, children under 2 are usually treated as infants, generally at 10%-20% of the adult fare (without a bed); some cruise lines are free under age 2 but exclude all other charges. Shore sights have many steps and are inconvenient for strollers, so bring a baby carrier plus your own formula, diapers, and common medicines. Whether infants are accepted and the specific arrangements are subject to the cruise line's confirmation.

What age is suitable for children on a Three Gorges cruise? Are there child-friendly facilities on board?

The Three Gorges section is calm and all meals and lodging are on board, so it is relatively child-friendly. Children aged 3 and above who can walk on their own are generally considered suitable, and ages 3-6 are the range most parents report as the easiest to travel with. Some larger ships have children's activity areas, parent-child interactive programs, cinemas, and pools; shore sights such as the Three Gorges Dam, Shennong Stream, and Baidicheng are also good for broadening children's horizons. Shore excursions mostly involve uphill walking and many steps, so for younger children a baby carrier is recommended instead of a stroller. The onboard family facilities and opening hours are subject to each ship's actual arrangement.

What should travelers aged 70, 75, or 80 and above prepare for boarding?

Requirements become stricter with age and vary between cruise lines. Common practice: travelers aged 70 and above must be in good health and accompanied by a family member, and may need to sign a Visitor Health Declaration Form and be accompanied by an adult; for travelers aged 75 and above, some cruise lines additionally require a health check report from within the past three months; a few cruise lines set an upper age limit for acceptance. Senior travelers are advised to disclose their health status truthfully before booking and allow time to prepare documents; those with chronic conditions should bring enough medication for the whole trip. Specific documents and acceptance conditions are subject to the rules of the actual cruise line.

I take long-term medication — can I bring my medicine on board?

Yes — bring enough for the whole itinerary. The onboard medical office has limited medicines and cannot replenish chronic-condition medication, so carry your medicines with you and do not put them in checked luggage. If you need to carry prescription or special medicines, it is best to have a doctor's medication certificate; controlled medicines require a hospital certificate and must be reported to the tour organiser, and you may tell the guide when taking them so security checks can be explained. Bring your own insulin, blood glucose test strips, and similar items and store them properly. It is also advisable to bring common medicines such as stomach remedies, motion sickness pills, cold medicine, and adhesive bandages, and mosquito repellent for shore visits to mountain areas in summer and autumn.

Do foreign travelers need a Chinese visa? Is there visa-free or transit visa-free entry?

Most nationalities must obtain a Chinese tourist visa (L visa) in advance. Some eligible travelers may use visa-free or transit visa-free policies (such as unilateral visa-free entry for a certain period, or 240-hour transit visa-free entry); the list of eligible countries and conditions change, so verify the latest requirements with a Chinese embassy or consulate abroad and with the cruise line before departure. Visas on arrival are not issued at the pier, so be sure to complete the visa in advance. Fares for foreign travelers differ from mainland fares, and the cruise line re-prices according to the actual boarding documents, so the document information must match the booking exactly; please consult customer service for details.

What are the passport and document validity requirements? What if I lose my documents?

For foreign travelers, the passport is generally required to remain valid for at least 6 months from the date of entry into China, and blank visa pages are recommended. Travelers from Hong Kong, China, Macao, China and Taiwan, China must hold the original Home Return Permit or Taiwan Compatriot Permit, and the document number, name, and validity period must match the booking information. Mainland travelers use their original ID card, and those under 16 may use the household registration booklet. If a document is lost: if discovered before departure, contact the booking office immediately to file a record and apply for a temporary ID card at the nearest police station; if discovered only at the pier on departure day, contact the pier police station to have a temporary identity certificate issued on the spot; if lost during the trip, contact the cruise front desk and ask the shore guide to help you apply at the nearest police station. Always keep your documents on you and never put them in checked luggage.

If I feel unwell or there is an emergency during the trip, who should I contact?

The most direct way on board is to contact your cabin attendant or call the front desk, which will summon the ship's medical staff. Most cruises have a medical office and a ship's doctor available for house calls around the clock, but medical capabilities are limited and services are usually charged extra; they mainly handle simple conditions and first aid. If the ship's doctor determines the case cannot be handled on board, the ship will notify the captain and contact the nearest ambulance service or pier hospital. For an accident ashore, first contact your tour guide for assistance; for document-related issues, the guide can also help you contact the nearest police station. Departure notices generally include an emergency contact number — save the contact details of the ship, your guide, and your family before departure.

How do I get to the Three Gorges cruise piers?

Chongqing (Chaotianmen Pier — about 85% of Three Gorges cruises board/disembark here): Chaotianmen sits at the confluence of the Jialing River and the Yangtze in Yuzhong District, next to Raffles City, about a 10-minute walk from Jiefangbei and Hongyadong. Jiangbei Airport to Chaotianmen: taxi about 28 km / 50 minutes / RMB 60-70, or Metro Line 10 to Line 6 then Line 1, about 1 hour / RMB 7. Chongqing North Railway Station to Chaotianmen: taxi about 12 km / RMB 25-35, or Metro Line 10 to Line 1, about 40 minutes / RMB 3. Chongqing West Railway Station to Chaotianmen: taxi about 22 km / RMB 40-50. Shapingba Station: Metro Line 1, about 50 minutes. The exact boarding pier (Chaotianmen Piers 1-17) is subject to the ship's notice on the day.

Yichang (Zigui Port / Maoping Pier — a must-read for upstream travelers): Zigui Port is about 60 km from downtown Yichang. Take the free transfer shuttle first: boarding points are to the right of the exit at Yichang East Railway Station and the Three Gorges Visitor Center (Jiu Matou), with rolling departures 17:30-20:30; show your ID card for a ticket; the ride takes about 1.5 hours. Reference taxi fares: Yichang East Railway Station to Zigui Port about RMB 200; Three Gorges Airport to Zigui Port about RMB 150. Boarding at Zigui Port is generally 18:00-22:00.

Does the ticket include airport/station transfers?

Round-trip long-distance transport from your departure city to the pier, and accommodation before boarding, are generally not included. On boarding day, some cruises offer free airport/railway station pickup from Chongqing's airport and railway stations to the pier (mostly shared rides, usually requiring booking 3-4 days in advance; some premium room types include a private car) and provide luggage carrying service at the pier; in the Yichang section, the ship arranges a free transfer coach to Zigui Port. The ticket mainly covers: lodging, onboard meals, admission to scheduled sights, guide service, and onboard entertainment. Premium room types or some cruises may include free station/airport transfer service — you can confirm with us when booking.

Can I bring my car on board (self-drive + cruise)?

Currently only the Xin Gao Hu cruise accepts vehicles on board (route: Zigui, Yichang ↔ Fengjie Port, Chongqing). Reference costs: about RMB 700 per person in a 6-berth cabin, RMB 800 in a 4-berth cabin, RMB 900 in a 2-berth cabin, depending on room type, plus RMB 300-500 for the vehicle.

How early should I arrive at the pier? What is the latest time I must board?

It is advisable to arrive at the pier 2-3 hours before departure to complete boarding, with security checks and luggage formalities finished about 1 hour before departure and boarding completed about 30 minutes before departure. Downstream sailings departing Chongqing mostly board in the evening between 17:00 and 20:30 and set sail around 21:00; upstream sailings departing Yichang mostly board that evening between 18:00 and 22:00 and depart the next morning. In peak season crowds are large and the pier is far from the city centre, so set off earlier; most cruise lines require boarding at least 30 minutes before departure and will not wait for latecomers. Actual times are subject to the departure notice and the ship's arrangement.

After disembarking at Zigui Port, Yichang, how do I get back to downtown Yichang?

You do not need to arrange this yourself. After downstream sailings disembark at Maoping Port, Zigui, the ship or transfer operator usually arranges transport to visit the Three Gorges Dam scenic area, then a shuttle coach takes you to the Three Gorges Visitor Center in downtown Yichang (Jiu Matou, opposite Wanda Plaza) where the group disperses, arriving around 12:30 midday; if you join the Ship Lift excursion at your own expense, the arrival time is around 13:30. Note that the pier cable car costs about RMB 2 per person and the shuttle within the Three Gorges Dam scenic area about RMB 10 per person, which some tickets do not include and must be paid separately. The dispersal time and meeting point are subject to the day's itinerary sheet and the guide's arrangement.

How do I get an invoice (fapiao)?

If you booked through this site and need an invoice, contact customer service with the booker's name and invoicing details.

What if I have other questions?

Call +86-23-63629700, email info@sanxia-china.com, or click "Online Consultation" at the bottom of the page to chat with a consultant in real time. You can also see the Booking FAQ on the homepage and the Booking Inquiry page.

How much luggage can I bring? Is there a weight limit?

Most sailings have no strict luggage weight limit; packing light is recommended. However, on sailings that disembark at Maoping Port and pass through Three Gorges Dam security checks, carry-on luggage generally must not exceed 20×40×50 cm or 5 kg, and anything over that limit must in principle be handed over as checked baggage (a baggage fee of about RMB 25 per item, paid when collecting it); carry valuables with you. Requirements differ by route and pier; the ship's and security's actual requirements prevail.

When is the best time to see the Three Gorges red leaves? Where should I go?

The best viewing period is roughly mid-November to late December each year, when the mountains are covered in red leaves and the forests are ablaze with colour, with temperatures mostly 10-20°C — a thick coat over a shirt or sweatshirt is recommended. Main viewing spots: along Wu Gorge (viewable from the cruise deck), the Lesser Three Gorges (most concentrated, viewed by transferring to a small boat), and Baidicheng (red leaves against ancient architecture, each setting off the other); the Wushan red leaves cover a large area, come in many varieties, and last a long time. The red-leaf season is peak season, so plan and book early.